Customer service

Welcome to Sneakersnstuffs customer service!

Here you can read all you need to know about delivery terms, payment options, how to make returns and much more. Just use the manu below.

Contact us

Company Information

Legal name: Sneakersnstuff AB

Address: Östgötagatan 11B, 11625 Stockholm
, Sweden
VAT-number: 556586-3528

Phone:

US: +1 (646) 760-7213 
UK: +44 808 164 0700
Sweden: +46 (0)8 743 03 22
Germany: +49 30 588 49136 
France: +33 9 74 48 88 90   

 

Phone hours: 10.00 am - 17.00 pm CEST

FAQ

FAQ - Frequently Asked Questions

about...

 

Products

 

Order

 

Raffle

 

Payments

 

Delivery

 

Returns

 

General

 

Products

 

Are your products authentic?

All products sold on our website and in our stores worldwide are 100% authentic. We do not use any middle men and receive all our products directly from the brands we sell. You can find more information about our company and the two founders, Erik and Peter, here.
 

Will you be getting more stock?

We always try to restock popular products, it all depends on if the brands have any stock to provide us with. When it comes to limited releases however we normally don't get restocks.
If you sign up to our newsletter you'll be the first to know about any re-stocks and other useful release information. You can also follow us on Facebook, Twitter and Instagram for daily updates.

 

Are all products online actually in stock?

Yes - all the products shown on the website are in stock in either our Central Warehouse or one of our stores. We have a fulfilment rate of 99%. In the unlikely event that a product you have ordered is out of stock you will be notified of this by our Customer Service team via e-mail and refunded immediately.



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Order

 

Can I cancel my order?

If you are looking to cancel your order then send us an e-mail on [email protected], please type in ”Cancel” in the subject section followed by your order number. Bare in mind we can not guarantee that your order will be cancelled if you send us a cancel request, however if your order hasn't been processed by the time we handle your cancel request we're normally able to cancel it.

 

Do I need an account to place an order?

No, you do not need an account to shop at Sneakersnstuff.
If you have not purchased from us before, an account will be automatically created and a password will be sent to the e-mail address you entered. Use your account to keep track of your order and to save you from entering your shipping information the next time you shop with us.
Please note that we do not share your information in any way and your password is well encrypted and will never be shown to us. No newsletters or promotions will be sent to your e-mail unless you allow us by ticking the newsletter box at your profile.

 

How do I track my order?

When your order has been dispatched from our warehouse you will get a shipping confirmation e-mail with your tracking number.
You can also log in to your SNS account on our website and go to the ”My Site” section, there your order will be updated with a tracking number.
Please bare in mind that if the delivery method selected by yourself was UPS Access Point the order will not be delivered to the address you entered but to a UPS Access Point near your delivery address.

 

How can I check the status of my order(s)?

You can check the status of your current order as well as your whole order history in the My Site section on our website. Bare in mind you need to be logged into your SNS account in order to access your My Site.

 

Why did you cancel my order?

There can be various reasons to why an order gets cancelled. The most common reason is that the product you have ordered wasn't actually in stock and should not have been available on our website. If we have to cancel an order we always send an e-mail explaining why it has been cancelled. If you by any chance haven't received an e-mail with an explanation after your order has been cancelled then please contact our Customer Service on [email protected].



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Raffle

 

Why can’t I access the raffle page?

Some product releases are restricted by brands to particular countries or cities and our raffle pages are then restricted by IP address to match that.

 

I see an error after the payment details page - why this?

1 - We cannot authorise your payment method due to fraud flags. Please check the billing information matches your payment method. Please check your bank is not stopping the authorisation check.

2 - An entry has already been made with details that have been associated with you. Either you have already entered, or someone who has been linked to you has already entered. You would only be linked to someone else if you have both used the same payment method previously.

 

I cannot get to the payment details page - what to do?

If you cannot get to the payment details page, make sure you are not using autocomplete to enter your data.

 

Do you contact me if I haven’t won?

We generally only contact raffle winners via email.

 

When do you contact winners?

All information regarding when the raffle will be drawn and winners informed will be posted on our Instagram and Twitter profiles @sneakersnstuff . Winners are contacted at the email address provided.

 

What do you do with unpicked up pairs?

This depends on the number of pairs and any terms provided by the brands. We do not release unpicked up pairs on general release.

 

I have a notification from my bank - have I won?

Only receivers of a winner email have won. As part of our winner drawing process for online entrants we check that we are able to charge funds against the payment method provided. If this is denied by the bank then this entrant is not selected as winner.

 

Why do you need payment information for in-store pick up?

We are always striving to have the fairest raffle system. Requiring entrants to put in payment information is our best way to stop people creating duplicate entries. We only check that it is a valid payment method. Nothing is charged.

 

How do I pay if I win?

If you entered for the online draw then if you win your payment method will be checked for funds when we draw the winners and then charged when we ship the shoes (generally 1-3 days after raffle draw).
If you entered for store pick up then you will pay in store. You do not have to use the same method as you entered the draw with.

 

What happens if I don't pick up what I've won in a raffle?

If you win and fail to pick up you will be charged a 15 USD (or local currency) equivalent processing fee.

 

Can I return a raffle product I've purchased in-store?

No. All in-store raffle purchases are final.

 

What issa raffle?

A “raffle” is our process for handling the release of shoes where the number of people who want to buy the shoes far exceeds the number we have to sell. In order to make the process as fair as possible we run a raffle where we randomly pick a number of people to be able to buy the shoe.

 

PayPal payment

If you choose PayPal as the payment method when you sign up for the raffle you have to be a registered PayPal users. If you're not you will not have a chance to be selected as a winner.



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Payments

 

What currencies can I pay in?

The currencies you are charged in are based on the country you're ordering from.

 
Country Currency
Sweden Svenska Kronor
Denmark Dansk Krone
United Kingdom British Pound
European Union Euro
China Chinese Yuan
Rest of world United States Dollar


 

Which payment methods do you accept?

We are working with Adyen which allow us to offer you a vast majority of the payment methods currently available. The payment methods that are available in your country will be listed at the checkout step.

 
These are our main payment methods
VISA/MasterCard All countries
PayPal All countries
American Express All countries
Maestro United Kingdom
Discover USA, Canada
Cartes Bancaire France
JCB Japan
Sofort Germany, Austria, Belgium
Dankort Denmark
SEPA Direct Debit All SEPA countries
Klarna Invoice Sweden, Finland, Denmark, Germany
Klarna Part-Payment Sweden, Finland, Denmark, Germany
iDEAL Netherlands
Rest of world United States Dollar


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Delivery

 

Which courier will delivery my order?

Orders to Sweden will be delivered with Schenker Privpak.
Track your order here
Orders to the rest of the world are delivered with UPS.
Track your order here

 

How much is delivery?

You can find all the information you need regarding shipping costs via this link

 

How long does deliveries take?

We always try to ship your order within 1 business day from that you've placed it. Usually if you place your order before 09.00 AM GMT+1 we will ship it the same day, this is however not a guarantee. Orders placed on weekends and holidays will be shipped the next business day.

You'll normally receive your order within these time frames (counted from the first business day after you placed your order):

  • Sweden: 3-5 business days
  • Europe: 2-6 business days
  • Rest of the world: 5-10 business days
 

How much is delivery?

You can find all the information you need regarding shipping costs via this link

 

How to change my adress?

We can only update your shipping address after your order has been shipped. Send us an e-mail with all the necessary details via our Contact Form or [email protected] after you have received your shipping confirmation e-mail and our Customer Service team will assist you. Please bare in mind that we can not guarantee that your shipping details will be updated before the first delivery attempt. It's also not possible to change the delivery address to a different country and for US based customers we can not change to an address in a different state than what was applied when the order was placed.

 

Do you deliver to PO Box adresses?

Unfortunately we do not deliver to PO Box addresses or Army APO and FPO addresses.

 

Do you deliver to my country?

We ship to most countries in the world. However due to different circumstances there are some countries that we don't ship to.

You can choose what country you want your order delivered to at the Check Out section after you have added a product to your cart. If we don't ship to your country it will say "Unfortunately, we are not shipping to your country at the moment."



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Returns

 

How do I return or exchange my order?

Shipping on returns that aren't faulty is to be arranged and paid for by the customer, in accordance with our terms for returns. Please fill out the returns form that comes with your order and enclose it with your return. It's very important that the returns form is enclosed, otherwise we will not be able to process the return (if you haven't received one you can download it from the Customer Service section on our website). Then pack your goods so that they are protected and if you're returning shoes then please remember not to damage the shoe box with tape, writing, shipping labels etc.

 

Notice: if you are signed up, you can get access to free returns via PayPal. For more information please see here

 

We will contact you via e-mail as soon as we've processed your return.

 

Our returns address is:

 

Sneakersnstuff
Box 147
123 23 Farsta
Sweden
 

How long will it be before I get a refund?

We will process your return ASAP after we have received it. Depending on the current volume of returns being processed this can take up to 2 weeks.

You will receive an e-mail from us as soon as your return has been processed and depending on your bank/choice of payment, your refund will be made available for you within a few days.

 

About proxy/forwarding company

If a product is ordered through a company that offers another delivery option than us (a third party forwarding company or a so called Proxy service) we only take responsibility for the delivery to the carrier. If a parcel is lost after UPS has delivered it to your carrier you will have to file a complaint with the company you have used for this service.

 

"I'm missing products from my order"

If one or more products from your order is missing, make sure NOT to throw away the parcel you received. Send us an email explaining what products you are missing and take a couple photos of the received parcel. Make sure you capture all sides of the box and everything in it, also the shipping label needs to be fully visible in one of the photos.

 

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General

 

How do I unsubscribe from the newsletter?

If you no longer want to receive the latest news from Sneakersnstuff just click the unsubscribe link in the bottom end of the e-mail.

 

Is your website legit?

Sneakersnstuff has sold sneakers and clothes online since 1999. All products that are sold on our website comes directly from the manufacturer without any middlemen. We currently have physical stores in Stockholm, London, Paris, Berlin and New York. You can find more information about our company and the two founders Erik and Peter right here.

 

Do you price match?

Unfortunately we do not price match. In order to receive sale price on a product the product must be part of a ongoing sale and the sale price only applies during the sale period. We also do not price match other retailers prices.



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Our stores

Sneakersnstuff New York

Sneakersnstuff NYC is located in the heart of New York’s Meatpacking District on 22 Little West 12th Street and opened its doors in December 2017. The 3500sqf space is home to the store and an adjacent bar, scheduled to open to the public and for special events in 2018.

Follow SNS NYC on Instagram for the latest product releases, stories from the store and more @sneakersnstuff_nyc.


Address
22 Little West 12th Street NY
NY 10014
 

Opening hours
Monday - Saturday: 11.00 - 19.00
Sunday: 12.00 - 18.00


 

Sneakersnstuff Berlin

Sneakersnstuff Berlin opened on November 9th , 2016 on Schönhäuser Allee 6/7 – formerly the White Trash restaurant. The 3000sqf space hosts a great selection of sneakers, streetwear and product as well as a nightclub and space underneath the shop for events and special projects.

Follow Sneakersnstuff Berlin on Instagram here @sneakersnstuff_berlin.


Address
Schönhauser Allee 6-7
10119 Berlin
Germany
 

Opening hours
Monday - Saturday: 11.00 - 20.00
Sunday: Closed


 

Sneakersnstuff Stockholm

Sneakersnstuff Stockholm – the first SNS store – opened its doors on Åsögatan 124 in 1999. For up to date product releases, events or daily updates check out the store on Instagram @sneakersnstuff_sthlm or
come by for a visit here.


Address

Åsögatan 124
116 24 Stockholm
Sweden
 

Opening hours
Monday - Friday: 11.00 - 18.30
Saturday: 11.00 - 18.00
Sunday: 12.00 - 17.00


 

Sneakersnstuff London

Sneakersnstuff London opened up in 2014 and is located at 107-108 Shoreditch High Street in East London. Come visit us here or follow the store on Instagram @sneakersnstuff_ldn for the latest news on product releases.


Address
107-108 Shoreditch High Street
E1 6JN London
United Kingdom
 

Opening hours
Monday - Fredag: 11.00 - 19.00
Saturday: 10.30 - 18.30
Sunday: 11.00 - 17.30


 

Sneakersnstuff Paris

In November 2015 we opened up Sneakersnstuff Paris at 95, rue Réaumur in the 2nd arrondissement. Stay up to date on all things related to SNS Paris via Instagram here @sneakersnstuff_paris or come by and visit us.


Address
95, rue Réaumur
75002 Paris
France
 

Opening hours
Monday - Saturday: 11.00 - 19.00
Sunday: Closed

Payment options
Kortbetalning

Credit/Debit Card

At the moment you can use VISA, MasterCard or American Express when shopping at Sneakersnstuff. We do not charge any additional fee when paying with card.

Adyen protects your information
We are working with Adyen who is one of the leading companies in the world for secure payments.

3D Secure (Verified by VISA or MasterCard SecureCode)
Adyen are using 3D Secure which adds an additional layer of security when using credit or debit card online.



Klarna faktura

Invoice

Pay after you received your order with Klarna invoice. Payment time is 14 days.

Klarna invoice is available to customers living in Germany, Sweden, Finland or Denmark.

No additional fees.

Sverige:
Finland:
Denmark:
Tyskland:
 


Klarna account

Part payment with Klarna account

Split your payment when shopping at Sneakersnstuff. All purchases are collected on your account and pay at least 50 SEK/month (Finland: 5 €/month, Denmark: 89 Dkr/month, Germany: 6,95€/month) or 1/24 of the total amount on your account.

Klarna account is available to customers living in Sweden, Finland, Denmark and Germany.

Administration fees applied.

Sverige:
Finland:
Danmark:
Tyskland:

PayPal

PayPal

A very easy and secure way of using your credit- or debit card online. To use this payment option you need a PayPal account. Get it for free here.

We do not charge any additional fee when paying with PayPal.


Currencies

We accept payment in different currencies. The currency is based on the delivery address at checkout.

Sweden: Swedish crown (kr)
Denmark: Danish crown (Dkr)
Great Britain: Pound Sterling (£)
Europe: Euro (€)
China: Chinese Yuan (CNY)
Rest of world: US Dollars (US$)

Press
For any Press request please contact us here [email protected]
Returns



Returns
We have a money-back-within-30-days policy. Meaning your have 30 days to return your item for a full refund.


PayPal returns
If you are signed up, you can get refunded returns via Paypal. Please see here.

Sweden
Your order comes with a return form and a return shipping label when you receive your goods. Fill out the return form with the information needed. Place the return form inside the package. If there is no return shipping label in your order, contact us and we will send you one. Wrap your goods, place the return shipping label on the package and leave the package at the same place where you picked it up, or at any Schenker Privpak delivery point.
 

Remember that the shoe box is part of the goods. Should we get back a damaged box we will charge you a fee of 300 kr. If you return used or damaged goods we cannot accept your return. We will send you an email when we receive your return and refund has been made, or when we have shipped your exchange order.


Complaints
We need to see your item in order to determine whether there is a complaint or not. Please contact us and we will send a return note and a return shipping label. Please note that we do not replace shipping costs that you have paid for.


In case of a refund, you get the money back in the same manner as you paid. Would you have paid COD, we need your bank account details in order to send you your money.


Remember that we are not refunding any shipping or handling charges.

 


Outside Sweden
Your order comes with a return form when you receive your goods. Fill it out with the information needed. Would there be no return form included, you can write down your order number, what you want to exchange/return and your contact information. Wrap your goods so that they are protected.

Send to:
Sneakersnstuff
Box 147
123 23 Farsta
Sweden
Ph. +46 (8) 743 03 22

 

Exchange
In case of a return you pay for shipping to us. And in case you want to exchange something, we will pay for shipping the exchanged item back to you. Remember that the shoebox is part of the goods. Should we receive a damaged box we will charge a fee of 30 euros. If your return used or damaged goods, we cannot accept your return. We will send you an email when we receive your return and refund has been made, or when we have shipped your exchange order.


When a refund, you get the money back in the same manner as you paid. Would you have paid on a COD / COD, we need your bank account details to pay you your money.


Remember that we are not replacing any shipping charges or bill charges.


Complaints
You have the right to file a complaint against manufacturing defects for 3 years. However, it is not always easy to determine what is a manufacturing defect and what is wear and tear. We need to see your merchandise in order to determine whether there is a complaint or not. Please contact us and we will send a return note and a return shipping label. Please note that we do not replace shipping costs that you have paid for yourself.


We follow Swedish laws and regulations. If you would like to learn more about that, visit www.konsumentverket.se. We will comply with the Consumer Complaints Board's recommendations in case of a dispute


Misdirected goods
This should of course not happen - but if we were to send you wrong item - or that the package gets stuck somewhere along the way between us and you we will do our utmost to resolve the situation as quickly and smoothly as possible. However, we reserve the right that during weekends or holidays we cannot fix any errors that lies with one of our partners.

Shipping & handling

We will always try to ship your order within 1 to 5 business days from that you've made your order. Usually If you make your order before 09.00 am GMT+1 we will ship it the same day. Orders placed on weekends and holidays will normally be shipped the next business day.

Please note:

  • Due to an increased volume of orders during particular releases, sales or holidays, the handling of your order may take a few days extra. We are doing our best to get all orders out as soon as possible.
  • Orders containing 6 or more items may be shipped using another service than listed below.

Europe

Most orders within Europe will be shipped with UPS.

Estimated delivery time: 2-6 working days.

US

The majority of orders are shipped from our warehouses in Europe and your contract is with Sneakersnstuff AB.
In some cases you will be able to order from our US based warehouse, in which case your contract will be with Sneakersnstuff Inc, a company incorporated in Delaware, with company number 47-2901137.
Your choice of which Sneakersnstuff entity to contract with will be made clear on your website journey. Terms referring to “shipping from the US” or “available from our US warehouse” refer to that the contract will be formed with Sneakersnstuff Inc.

Destination Home delivery
China $50
Singapore $50
Hong Kong $50
South Korea $50

Raffle

Shipping will always be charged for products Raffled

Europe

Destination Pickup location* Home delivery
Austria

€7

Free over €100

€10

Free over €150

Belgium

€7

Free over €100

€10

Free over €150

Cyprus n/a €25
Denmark n/a

50 DKK

Free over 1000 DKK

Finland n/a

€7

Free over €100

France

€7

Free over €100

€10

Free over €150

Germany

n/a

€5

Free over €99

Iceland n/a $75
Italy

€7

Free over €100

€10

Free over €150

Luxembourg n/a

€7

Free over €100

Malta n/a

€20

Free over €250

Netherlands

€7

Free over €100

€10

Free over €150

Norway n/a

$25

Free over €250

Poland n/a

€15

Free over €150

Spain

€7

Free over €100

€10

Free over €150

Sweden

60 SEK

Free over 698 SEK

n/a
Switzerland n/a

$25

Free over $250

United Kingdom n/a

£7

Free over £100

Rest of Europe n/a

€12

Free over €150

* If there are no Pickup locations close to your address your order will be shipped to your home at no additional charge. 

Please note: We cannot deliver to PO Box addresses. Custom & VAT fees may apply outside of EU.

Worldwide

For orders outside of Europe your package will be delivered by UPS.

Estimated delivery time: 5-10 working days.

Destination Home delivery
Australia

$20

Free over $250

Canada

$15

Free over $250

Hong Kong

$20

Free over $250

Japan

$20

Free over $250

New Zealand

$50

Free over $600

United States

(from EU warehouse)

$15

Free over $250

United States

(from US warehouse)

$10

Free over $175

United States (Hawaii)

$50

Free over $800

Republic of Korea

$20

Free over $250

China

¥200

India

$25

Free over $250

Russia

€20

Free over €250

Rest of World

$75

Please note: We cannot deliver to PO Box addresses.
Custom & VAT fees may apply.
To see a version of the Shipping Therms to Russian Federation in russian click here

Size Guide
  • adidas Unisex Size Chart
    US UK EUR JP (CM)
    3.5 3 35 ⅓ 21.5
    4 3.5 36 22
    4.5 4 36 ⅔ 22.5
    5 4.5 37 ⅓ 23
    5.5 5 38 23.5
    6 5.5 38 ⅔ 24
    6.5 6 39 ⅓ 24.5
    7 6.5 40 25
    7.5 7 40 ⅔ 25.5
    8 7.5 41 ⅓ 26
    8.5 8 42 26.5
    9 8.5 42 ⅔ 27
    9.5 9 43 ⅓ 27.5
    10 9.5 44 28
    10.5 10 44 ⅔ 28.5
    11 10.5 45 ⅓ 29
    11.5 11 46 29.5
    12 11.5 46 ⅔ 30
    12.5 12 47 ⅓ 30.5
    13 12.5 48 31
    13.5 13 48 ⅓ 31.5
    14 13.5 49 ⅓ 32
    15 14.5 50 33
         
    adidas Womens Size Chart
    US UK EUR JP (CM)
    5 3.5 36 22
    5.5 4 36 ⅔ 22.5
    6 4.5 37 ⅓ 23
    6.5 5 38 23.5
    7 5.5 38 ⅔ 24
    7.5 6 39 ⅓ 24.5
    8 6.5 40 25
    8.5 7 40 ⅔ 25.5
    9 7.5 41 26
         
    adidas Infant Size Chart
    US UK EUR Inner (mm)
    0.5k 0k 16 96.42
    1.5k 1k 17 104.88
    2.5k 2k 18 113.34
    3.5k 3k 19 121.8
    4.5k 4k 20 130.26
    5.5k 5k 21 138.72
    6k 5.5k 22 142.95
    6.5k 6k 23 147.18
    7k 6.5k 23.5 151.41
    7.5k 7k 24 155.64
    8k 7.5k 25 159.87
    8.5k 8k 25.5 164.1
    9k 8.5k 26 168.33
    9.5k 9k 26.5 172.56
    10k 9.5k 27 176.79
         
  • ASICS Unisex Size Chart
    US UK EUR JP (CM)
    5 4 37 23.5
    5.5 4.5 37.5 24
    6 5 38 24
    6.5 5.5 38.5 24.5
    7 6 39 25
    7.5 6.5 39.5 25.5
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 41.5 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 43.5 28.5
    11 10 44 28.5
    11.5 10.5 45 29
    12 11 45.5 29.5
         
    Asics Gel-Lyte III
    US UK EUR JP (CM)
    5 4 36.5 23.5
    5.5 4.5 37 24
    6 5 38 24.5
    6.5 5.5 38.5 25
    7 6 39  
    7.5 6.5 39.5 25.5
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 41.5 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 43.5 28.5
    11 10 44 28.5
    11.5 10.5 45 29
    12 11 45.5 29.5
         
  • Converse One Star Unisex Size Chart
    US/UK EUR JP (CM)
    3 35 22
    3.5 36 22.5
    4 36.5 23
    4.5 37 23.5
    5 37.5 24
    5.5 38 24.5
    6 39 24.5
    6.5 39.5 25
    7 40 25.5
    7.5 41 26
    8 41.5 26.5
    8.5 42 27
    9 42.5 27.5
    9.5 43 28
    10 44 28.5
    10.5 44.5 29
    11 45 29.5
    12 46.5 30.5
    13 48 31.5
    14 49 32
         
    Converse All Star Women's Size Chart
    US UK EUR JP (CM)
    5.5 3.5 36 22.5
    6 4 36.5 23
    6.5 4.5 37 23.5
    7 5 37.5 24
    7.5 5.5 38 24.5
    8 6 39 24.5
    8.5 6.5 39.5 25
    9 7 40 25.5
    9.5 7.5 41 26
         
    Converse Mens Size Chart
    US UK EUR JP (CM)
    6.5 5.5 39 24.5
    7 6 40 25
    7.5 6.5 40.5 25.5
    8 7 41 26
    8.5 7.5 42 26.5
    9 8 42.5 27
    9.5 8.5 43 27.5
    10 9 44 28
    10.5 9.5 44.5 28.5
    11 10 45 29
    11.5 10.5 46 29.5
    12 11 46.5 30
         
    Converse Youth Size Chart
    US UK EUR JP (CM)
    10.5 10 27 17
    11 10.5 28 17
    12 11.5 29 18
    12.5 12 30 18.5
    13 12.5 31 19
    1 13.5 32 19.5
    1.5 1 33 20
    2.5 2 34 21
    3 2.5 35 22
         
  • Fila Men's Size Chart
    4 3.5 36 22.5
    4.5 4 37 23
    5 4.5 37.5 23.5
    5.5 5 38 24
    6 5.5 39 24
    6.5 6 39.5 24
    7 6.5 40 25
    7.5 7 41 25.5
    8 7.5 41.5 26
    8.5 8 42 26.5
    9 8.5 43 27
    9.5 9 43.5 27
    10 9.5 44 27.5
    10.5 10 44.5 28
    11 10.5 45 28.5
    11.5 11 45.5 29
    12 11.5 46 29.5
    13 12.5 47.5 30.5
    13.5 13 48 31
    14 13.5 49 31.5
    14.5 14 49.5 32
    15 14.5 50 32.5
    16 15.5 51 33
    17 16.5 52 34
    18 17.5 53 35
    19 18.5 54 36
    20 19.5 55 38
         
    Fila Women's Size Chart
    US UK EUR CM
    4 2 34.5 21
    4.5 2.5 35 21.5
    5 3 35.5 22
    5.5 3.5 36 22.5
    6 4 37 23
    6.5 4.5 37.5 23.5
    7 5 38 24
    7.5 5.5 39 24.5
    8 6 39.5 25
    8.5 6.5 40 25.5
    9 7 41 26
    9.5 7.5 41.5 26.5
    10 8 42 27
    10.5 8.5 43 27.5
    11 9 43.5 28
    11.5 9.5 44 28.5
    12 10 44.5 29
    13 11 46 30
         
  • Jordan Mens Size Chart
    US UK EUR JP (CM)
    7 6 40 25
    7.5 6.5 40.5 25.5
    8 7 41 26
    8.5 7.5 42 26.5
    9 8 42.5 27
    9.5 8.5 43 27.5
    10 9 44 28
    10.5 9.5 44.5 28.5
    11 10 45 29
    11.5 10.5 45.5 29.5
    12 11 46 30
    12.5 11.5 47 30.5
    13 12 47.5 31
    14 13 48.5 32
    15 14 49.5 33
         
    Jordan Grade School (GS) Size Chart
    US UK EUR JP (CM)
    3.5Y 3 35.5 22.5
    4Y 3.5 36 23
    4.5Y 4 36.5 23.5
    5Y 4.5 37.5 23.5
    5.5Y 5 38 24
    6Y 5.5 38.5 24
    6.5Y 6 39 24.5
    7Y 6.5 39.5 24.5
         
    Jordan Pre School (PS) Size Chart
    US UK EUR JP (CM)
    10.5C 10 27.5 16.5
    11C 10.5 28 17
    11.5C 11 28.5 17.5
    12C 11.5 29.5 18
    12.5C 12 30 18.5
    13C 12.5 31 19
    13.5C 13 31.5 19.5
    1Y 13.5 32 20
    1.5Y 1 33 20.5
    2Y 1.5 33.5 21
    2.5Y 2 34 21.5
    3Y 2.5 35 22
         
  • Karhu Unisex Size Chart
    US UK EUR CM
    5 4 37 24.5
    6 5 38 25.4
    7 6 39 26.2
    8 7 40.5 27.1
    9 8 42 28
    10 9 43 28.8
    11 10 44.5 29.6
    12 11 46 30.5
    13 12 47 31.3
         
  • New Balance Unisex Size Chart
    US UK EUR
    4.5 4 37
    5 4.5 37.5
    5.5 5 38
    6 5.5 38.5
    6.5 6 39.5
    7 6.5 40
    7.5 7 40.5
    8 7.5 41.5
    8.5 8 42
    9 8.5 42.5
    9.5 9 43
    10 9.5 44
    10.5 10 44.5
    11 10.5 45
    11.5 11 45.5
    12 11.5 46.5
    13 12.5 47.5
         
    New Balance Womens Size Chart
    US UK EUR
    5 3 35
    5.5 3.5 36
    6 4 36.5
    6.5 4.5 37
    7 5 37.5
    7.5 5.5 38
    8 6 39
    8.5 6.5 40
         
  • Nike Unisex Size Chart
    US UK EUR JP (CM)
    4 3.5 36 23
    4.5 4 36.5 23.5
    5 4.5 37.5 23.5
    5.5 5 38 24
    6 5.5 38.5 24
    6.5 6 39 24.5
    7 6 40 25
    7.5 6.5 40.5 25.5
    8 7 41 26
    8.5 7.5 42 26.5
    9 8 42.5 27
    9.5 8.5 43 27.5
    10 9 44 28
    10.5 9.5 44.5 28.5
    11 10 45 29
    11.5 10.5 45.5 29.5
    12 11 46 30
    12.5 11.5 47 30.5
    13 12 47.5 31
    14 13 48.5 32
    15 14 49.5 33
    16 15 50.5 34
    17 16 51.5 35
    18 17 52.5 36
         
    Nike Womens Size Chart
    US UK EUR JP (CM)
    5 2.5 35.5 22
    5.5 3 36 22.5
    6 3.5 36.5 23
    6.5 4 37.5 23.5
    7 4.5 38 24
    7.5 5 38.5 24.5
    8 5.5 39 25
    8.5 6 40 25.5
    9 6.5 40.5 26
    9.5 7 41 26.5
    10 7.5 42 27
    10.5 8 42.5 27.5
    11 8.5 43 28
    11.5 9 44 28.5
    12 9.5 44.5 29
    12.5 10 45 29.5
    13 11 45.5 30
         
    Nike Grade School (GS) Size Chart
    US UK EUR JP (CM)
    3.5Y 3 35.5 22.5
    4Y 3.5 36 23
    4.5Y 4 36.5 23.5
    5Y 4.5 37.5 23.5
    5.5Y 5 38 24
    6Y 5.5 38.5 24
    6.5Y 6 39 24.5
    7Y 6.5 40 25
         
    Nike Pre School (PS) Size Chart
    US UK EUR JP (CM)
    10.5C 10 27.5 16.5
    11C 10.5 28 17
    11.5C 11 28.5 17.5
    12C 11.5 29.5 18
    12.5C 12 30 18.5
    13C 12.5 31 19
    13.5C 13 31.5 19.5
    1Y 13.5 32 20
    1.5Y 1 33 20.5
    2Y 1.5 33.5 21
    2.5Y 2 34 21.5
    3Y 2.5 35 22
         
    Nike Toddler (TD) Size Chart
    US UK EUR JP (CM)
    2C 1.5 17 8
    3C 2.5 18.5 9
    4C 3.5 19.5 10
    5C 4.5 21 11
    6C 5.5 22 12
    7C 6.5 23.5 13
    8C 7.5 25 14
    9C 8.5 26 15
    10C 9.5 27 16
         
  • Under Armor Men's Size Chart
    US UK EUR JP (CM)
    7 6 40 25
    7.5 6.5 40.5 25.5
    8 7 41 26
    8.5 7.5 42 26.5
    9 8 42.5 27
    9.5 8.5 43 27.5
    10 9 44 28
    10.5 9.5 44.5 28.5
    11 10 45 29
    11.5 10.5 45.5 29.5
    12 11 46 30
    12.5 11.5 47 30.5
    13 12 47.5 31
    13.5 12.5 48 31.5
    14 13 48.5 32
    14.5 13.5 49 32.5
    15 14 49.5 33
    15.5 14.5 50 33.5
    16 15 50.5 34
         
  • Under Armor Women's Size Chart
    US UK EUR JP (CM)
    5 2.5 35.5 22
    5.5 3 36 22.5
    6 3.5 36.5 23
    6.5 4 37.5 23.5
    7 4.5 38 24
    7.5 5 38.5 24.5
    8 5.5 39 25
    8.5 6 40 25.5
    9 6.5 40.5 26
    9.5 7 41 26.5
    10 7.5 42 27
    10.5 8 42.5 27.5
    11 8.5 43 28
    11.5 9 44 28.5
    12 9.5 44.5 29
         
  • Puma Unisex Size Chart
    US UK EUR JP (CM)
    4 3 35.5 22
    4.5 3.5 36 22.5
    5 4 37 23
    5.5 4.5 37.5 23.5
    6 5 38 24
    6.5 5.5 38.5 24.5
    7 6 39 25
    7.5 6.5 40 25.5
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 42 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 44 28.5
    11 10 44.5 29
    11.5 10.5 45 29.5
    12 11 46 30
    12.5 11.5 46.5 30.5
    13 12 47 31
         
    Puma Womens Size Chart
    US UK EUR JP (CM)
    5.5 3 35.5 22
    6 3.5 36 22.5
    6.5 4 37 23
    7 4.5 37.5 23.5
    7.5 5 38 24
    8 5.5 38.5 24.5
    8.5 6 39 25
    9 6.5 40 25.5
    10 7.5 41 26.5
         
  • Reebok Mens Size Chart
    US UK EUR JP (CM)
    6.5 5.5 38.5 24.5
    7 6 39 25
    7.5 6.5 40 25.5
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 42 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 44 28.5
    11 10 44.5 29
    11.5 10.5 45 29.5
    12 11 45.5 30
    13 12 47 31
    14 13 48.5 32
         
    Reebok Womens Size Chart
    US UK EUR JP (CM)
    5 2.5 35 22
    5.5 3 35.5 22.5
    6 3.5 36 23
    6.5 4 37 23.5
    7 4.5 37.5 24
    7.5 5 38 24.5
    8 5.5 38.5 25
    8.5 6 39 25.5
    9 6.5 40 26
    9.5 7 40.5 26.5
    10 7.5 41 27
    10.5 8 42 27.5
         
  • Saucony Mens Size Chart
    US UK EUR JP (CM)
    8 7 41 N/A
    9 8 42.5 N/A
    9.5 8.5 43 N/A
    10 9 44 N/A
    10.5 9.5 44.5 N/A
    11 10 45 N/A
    12 11 46.5 N/A
         
  • Vans Mens Size Chart
    US UK EUR JP (CM)
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 42 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 44 28.5
    11 10 44.5 29
    11.5 10.5 45 29.5
    12 11 46 30
    13 12 47 31
    14 13 48 32
         
  • Diadora Men's Size Chart
    US UK EU JP (CM)
    1.5 1 33 19.5
    2 1.5 33.5 20
    2.5 2 34 20.5
    3 2.5 35 21
    3.5 3 35.5 21.5
    4 3.5 36 22
    4.5 4 36.5 22.5
    5 4.5 37 23
    5.5 5 38 23.5
    6 5.5 38.5 24
    6.5 6 39 24.5
    7 6.5 40 25
    7.5 7 40.5 25.5
    8 7.5 41 26
    8.5 8 42 26.5
    9 8.5 42.5 27
    9.5 9 43 27.5
    10 9.5 44 28
    10.5 10 44.5 28.5
    11 10.5 45 29
    11.5 11 45.5 29.5
    12 11.5 46
    12.5 12 47
    13 12.5 47.5
    13.5 13 48
         
    Diadora Women's Size Chart
    US UK EU JP (CM)
    5 3 35.5 21.5
    5.5 3.5 36 22
    6 4 36.5 22.5
    6.5 4.5 37 23
    7 5 38 23.5
    7.5 5.5 38.5 24
    8 6 39 24.5
    8.5 6.5 40 25
    9 7 40.5 25.5
    9.5 7.5 41 26
    10 8 42 26.5
    10.5 8.5 42.5 27
    11 9 43 27.5
         
  • Mizuno Men's Size Chart
    US UK EU JP (CM)
    5 4 36.5 23
    5.5 4.5 37 23.5
    6 5 38 24
    6.5 5.5 38.5 24.5
    7 6 39 25
    7.5 6.5 40 25.5
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 42 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 44 28.5
    11 10 44.5 29
    11.5 10.5 45 29.5
    12 11 46 30
    12.5 11.5 46.5 30.5
    13 12 47 31
    13.5 12.5 48 31.5
    14 13 48.5 32
    14.5 13.5   32.5
    15 14 50 33
    15.5 14.5   33.5
    16 15 51 34
    16.5 15.5   34.5
    17 16 52.5 35
         
    Mizuno Women's Size Chart
    US UK EU JP (CM)
    4 1.5 33 20.5
    4.5 2 34 21
    5 2.5 34.5 21.5
    5.5 3 35 22
    6 3.5 36 22.5
    6.5 4 36.5 23
    7 4.5 37 23.5
    7.5 5 38 24
    8 5.5 38.5 24.5
    8.5 6 39 25
    9 6.5 40 25.5
    9.5 7 40.5 26
    10 7.5 41 26.5
    10.5 8 42 27
    11 8.5 42.5 27.5
    11.5 9 43 28
    12 10.5 44 28.5
    12.5 10 44.5 29
    13 10.5 45 29.5